Privacy Policy
At Parlor.ink, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our platform.
Last updated: January 2026
Personal Information
When you create an account, we collect your name, email address, phone number, and payment details. For artists, we also collect portfolio images and business information.
Usage Data
We collect information about how you interact with our website, including the pages you visit, features you use, and the actions you take. This helps us improve your experience.
Booking Information
Details about bookings, sessions, messages between artists and clients, and transaction history to provide our core services.
Service Delivery
To provide, maintain, and improve our platform, process payments, facilitate bookings, and enable communication between artists and clients.
Communication
To send you service updates, booking confirmations, payment receipts, and important notifications. We'll also send promotional materials, but you can opt-out anytime.
Platform Improvement
To analyze usage patterns, gather feedback, fix bugs, and develop new features that enhance your experience on Parlor.
Security & Compliance
To detect and prevent fraud, ensure platform security, and comply with legal obligations and payment processing requirements.
Protection Measures
We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Payment Security
All payment processing is handled by Stripe, a PCI-compliant payment processor. We never store your complete credit card information on our servers.
Data Breach Protocol
In the unlikely event of a data breach, we will notify affected users within 72 hours and take immediate action to secure the platform.
Access & Control
You have the right to access, correct, or delete your personal information at any time through your account settings. You can also export your data in standard formats.
Opt-Out Options
You can opt-out of promotional emails while still receiving important service notifications. Notification preferences can be managed in your account settings.
Account Deletion
You can delete your account at any time. Your data will be permanently removed within 30 days, except for information we're legally required to retain.
GDPR Compliance
For users in the EU, we comply with GDPR regulations. You have additional rights including data portability and the right to be forgotten.
With Other Users
When you book a session or accept a booking, necessary contact information is shared between artist and client to facilitate the service.
Service Providers
We share data with trusted service providers who help us operate the platform (payment processing, email delivery, hosting). They're bound by strict confidentiality agreements.
Legal Requirements
We may disclose information if required by law, court order, or to protect the rights, property, or safety of Parlor, our users, or others.
We Never Sell Your Data
We will never sell, rent, or trade your personal information to third parties for marketing purposes. Your data is yours.
If you have any questions about this Privacy Policy or how we handle your data, please contact us at privacy@parlor.ink. We're here to help and committed to protecting your privacy.